Thank you for choosing our online shop for your shopping needs. We are committed to providing you with a hassle-free shopping experience and timely delivery of your orders. Our store focuses on clever kitchen aids, organizational must-haves, and unique products to make your life easier and more organized. Please find below the details of our transportation policies.

Online Orders

We process orders between Monday to Friday 9:00 am. to 5:00 pm PT. Orders will be processed within 3 business days of ordering and shipped the next day after the processing day. Please note that we don’t ship on weekends.

Shipping

We offer free worldwide shipping on all orders over $50*. For orders below this amount, shipping fees will apply based on your location. We ship to various countries worldwide, and the estimated delivery time may vary depending on your location. For the USA, UK, Australia, and Canada, please allow 7-15 business days for delivery. For other countries, it may take 10-20 business days for your order to arrive.

If you have not received your order within the estimated delivery time, please contact our support team at support@epicproductfinds.com, and we will be happy to assist you in tracking your shipment.

Once your order has been shipped, we will send you a shipping notification email that includes your tracking number. If you have ordered multiple items, they may arrive in separate packages due to different origins or the need to customize some items.

Frequently Asked Questions

We understand that you may have questions about your orders, and we are always ready to assist you. Please find below some frequently asked questions and their answers.

“I ordered multiple items, but I received only one in the package.”

If you have ordered multiple items, they may be shipped in separate packages. Please allow some time for all your items to arrive.

“I paid for my order, but I did not receive a confirmation email.”

Please check your spam folder, as some emails may be redirected there. If you still can’t find it, please contact us at support@epicproductfinds.com, and we will assist you.

“I placed an order, but I want to cancel it. Is that possible?”

We understand that you may need to cancel your order for unforeseen reasons. If your order has not yet been shipped, we will be happy to cancel it for you. However, please note that we will deduct a 5% cancellation fee from your refund to cover the refund fee charged to us by our payment gateway.

We hope that our transportation policies have answered your questions and helped you understand our commitment to providing you with the best shopping experience possible. If you have any further questions or concerns, please do not hesitate to contact us. We appreciate your trust in our shop, and we look forward to serving you again.