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Refund and Returns Policy
Thank you for shopping at Epicproductfinds! We take pride in providing quality products and excellent customer service, and our goal is always 100% customer satisfaction. However, we understand that sometimes returns and exchanges are unavoidable.
That’s why we’ve made our return process super easy. We accept returns and exchanges of unworn, unwashed, and defective items within 30 days of receipt. If you are returning an item that is not defective, you will be responsible for the shipping costs to return the item to us.
Once we receive your return, we’ll start the refund process promptly. Please note that it may take up to 14 business days for the refund to be processed and returned to the account it was originally taken from. You’ll receive an email confirming the completion of the refund process.
Please be aware that for returns within the 30-day return period due to customer preference (not related to defects, shipping damage, or incorrectly delivered product), a 10% ~ 15% restocking fee will be charged.
If your order arrives damaged or incomplete, please contact our support team at support@epicproductfinds.com. We are here to help you, and we will advise you on how to return/correct the specific problem you may be experiencing.
If you have any questions or concerns about our Return Policy, please don’t hesitate to contact us. We’re always happy to help.
Thank you for choosing Epicproductfinds, and we look forward to serving you again soon!